Social accountability is an approach where citizens, civil society groups, and communities hold public officials and service providers responsible for their actions and commitments through civic engagement, demanding transparency, and monitoring governance and service delivery. It involves mechanisms like citizen report cards and social audits, empowering people to participate in decisions, improving public services, and fostering better, more responsive governance and democratic processes.
Social accountability is an approach where citizens, civil society groups, and communities hold public officials and service providers responsible for their actions and commitments through civic engagement, demanding transparency, and monitoring governance and service delivery. It involves mechanisms like citizen report cards and social audits, empowering people to participate in decisions, improving public services, and fostering better, more responsive governance and democratic processes.